Refund Policy

Supplement purchases

If we got your order wrong, or a product is damaged or defective, we'll refund it or swap it — no hassle. For everything else, unopened products in original condition can be returned within 30 days of purchase for a full refund to the original payment method.

Opened supplements can't be returned unless the product is defective.

How to request a refund

Bring your receipt to the front desk during staffed hours (Mon–Fri 8 AM–6 PM, Sat–Sun 9 AM–5 PM), call (989) 818-1008, or use the contact form. Refunds are issued to the original payment method and typically appear within 5–10 business days.

Memberships

Membership billing and cancellation are handled through our membership portal — cancel any time, month-to-month, no penalties. Questions? Call us or stop by during staffed hours.